FAQ Category

Bank Services

1. How do I open an account?

   Visit any of our branches during business hours or you can open an account online at any time.

2. How do I close my accounts?

   In order to close an account you will need to visit your local OceanFirst branch.

3. Does OceanFirst Bank offer a person-to-person payments (P2P) service?

   Yes, OceanFirst Bank offers the ability to pay other people via Popmoney. Send money to virtually anyone using their email address, mobile number or bank account info.

4. Does OceanFirst Bank offer notary public services?

   Yes. We offer free notary services to any customer who needs it, free of charge. 

   1. Visit your local OceanFirst branch during business hours.
   2. Be aware that all signees must be in attendance.
   3. Bring the complete document(s) to be signed.
   4. Bring valid identification, i.e., a state issue driver’s license or ID card, military ID or a passport.

   Our customer service representatives cannot notarize any document if a signee isn’t present or can’t provide a valid ID or if necessary documentation is missing.

5. How do I change my name due to marriage or divorce?

   You will need to visit a OceanFirst branch with a copy of your marriage certificate or divorce decree in order to change the name on an account.

6. How do I set up direct deposit of my paycheck?

   Direct deposit is safer than checks and gives you immediate access to your funds.

   Complete this authorization form and your employer will help you set up direct deposit of your paycheck. You will need to provide the following information:

   • Your checking or savings account number
   • Bank name – OceanFirst Bank
   • OceanFirst Bank's routing transit number
   • Type of account (checking or savings)

7. How do I switch all my direct deposits to my OceanFirst account?

   Making the switch is easy! We provide you the tools and forms needed to help you make the switch. 

   Make the Switch Kit

    

   Safety tip: Make sure to keep all sensitive account information secure and, if printed, consider shredding the provided worksheets upon completion. Also consider and exercise caution when transmitting documents via email as it may not be a secure form of communication. 

8. How do I order checks? Is there a cost?

   You can order checks through our partner Deluxe.  It will ask you to input information and to select a check type. You also have the option to contact us or go into a branch and place an order with an OceanFirst Bank employee.

   The most basic checks we offer are $23.95. If you are above 60 years of age, you will receive our basic checks for free.

9. How can I get copies of statements that are not available online?

   If the statements are not available online, you can visit your local branch or contact the customer care center. A bank employee can have these prepared and delivered. The fee is $5.00 per statement.

10. How can I rent a safe deposit box?

    You must go into a branch that has Safe Deposit Boxes in order to open one. Visit our location directory and filter for the service.

11. Will I be charged a fee if I use my OceanFirst Bank Visa debit card at a non-OceanFirst ATM in the U.S. or abroad?

    If you use a non-OceanFirst ATM (domestic or abroad), there will be a $2.50 fee. There are no additional fees within the U.S. If you are traveling internationally, there will be an additional 1% fee assessed on all debit card transactions (ATM & POS).